Shipping Policy

Drugstore Pharmacy on behalf of its own and its affiliate companies/groups state that they are the original author and publisher of this shipping policy on the Website URL

General clauses:

1. An email confirmation will be sent to your registered email as soon as the order is placed. The second email confirmation will be sent when the pharmacist accepts the order after the availability check and assessment of your order.

2. It is to be noted that we do sell medicines even without any prescription.

3. Drugstore Pharmacy dispatches the medicines, subject to its availability within 1-2 working days and the same is communicated to the customers via mail or message along with the billing track details.

4. Priority shipping options are given based on the availability of medicines and urgency of procurement of medicines. In case priority shipping is to be claimed, you can write an email at subject indicating order number and priority.

5. We try our best to deliver your medicines within time frame but in case of any unexpected situations or area being non-serviceable, delays are bound to happen.

6. Shipping charges and policy are subject to changes; hence it is advisable to keep yourself updated with the recent policy.

Dispatch, delivery, and tracking clause :

1. As soon the product is dispatched, the customers will be informed about the dispatch via email along with the tracking address which will be available for tracking after 12 hours of dispatch.

2. The products are usually dispatched within 1-2 working days of placing the order. In case of delay in shipment due to non-availability or non-serviceable areas, the customers will be notified of the delay.

3. In case the delivery is delayed due to third-party logistics issues, we shall resolve it at the earliest and any such delay shall be communicated to the customers.

4. In case of any queries relating to dispatch, delivery, or tracking details, you can reach out to us at

Delivery and shipping charge

1. We offer both express and normal delivery options to our customers. If the medicines are required on an emergency basis, you can write to us, and we shall process the request on a priority basis.

2. Orders below 300 USD will not be eligible for free delivery.

Mode of shipment:

We offer FexEx or DHL Shipping services to all our customers and both serviceable and non-serviceable zone. Shipments to non-serviceable zones are subject to the approval of our logistic team.

Once the shipment is concluded, we shall notify you with our delivery partner details and tracking number

Cancelled and returned orders:

For our cancellation and return product guidelines, refer to our cancellation and return policy.

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